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Configure Your Build
Start off with our dual-mode online configurator. For those who are familiar with PC configuration, you'll feel right at home with the advanced mode. For those who are less familiar, don't worry! We've cut out all the technical mumbo jumbo in the beginner mode, so you can tell us what you want and we'll handle the rest.
- check_circle Real-time compatibility validation for advanced users
- check_circle Simple ask-and-receive workflow for beginners
- check_circle Live customer support for both beginners and advanced users
Expert Review
Once you submit your build request ticket, a dedicated Nexus engineer will review every detail. We make sure that your build is optimized to fit both your workflow and your desired aesthetics. Tickets will be processed within 3 business days, so you can expect to hear back from us as soon as possible.
- check_circle Manual review by experienced builders
- check_circle Expert component sourcing
- check_circle One-on-one consultations via phone or messaging for post-submission changes
Our engineers identify potential thermal or clearance issues before build day.
Itemized quotes with clear breakdowns of hardware and labor costs.
Quotation & Consultation
After your ticket has been processed, we offer a one-on-one consultation with your builder to verify your final build. We'll discuss possible add-ons, verify budget adjustments, and confirm your build is ready for production.
- check_circle Guaranteed pricing for 48 hours
- check_circle Detailed component list with brand and model specifics
- check_circle Estimated build and delivery timeline provided
Approve & Order
After consultation and your approval, you'll receive a final quotation. This document locks in the price of your components for 48 hours, protecting you from market volatility. We ensure total transparency. We don't do hidden assembly fees or last-minute surcharges. As soon as your payment is processed, your build enters our production queue.
- check_circle Debit, credit, transfer, Paypal, and more payment options
- check_circle Ticket chat remains open for all live inquiries
- check_circle Receipts automatically sent via email
Components are picked, verified, and staged in anti-static bins.
We even keep our build rooms dust-free!
Product Assembly
Building times will vary depending on build complexity, but rest assured that your PC and/or PC setups are in good hands. Most of our builders have been building PCs since middle school, and for ultra-tier builds with custom-made components, we even have designers on call to make sure your builds are true showpieces.
- check_circle Cable management and pre-installed software options
- check_circle Professional third-party connections for custom parts
- check_circle Photo updates available on request
Delivery & Warranty
We offer both in-store pickup and shipping courtesy of UPS. All standard builds come with a 6-month warranty, with advanced-tier builds receiving a 1-year warranty and ultra-tier builds receiving 2-years. Never hesitate to reach out to us if you have any questions or concerns after your build has been shipped!
- check_circle Customer service available via email or message
- check_circle Free shipping and/or pick-up
- check_circle Builds come pre-stress tested
Track your shipment in real-time until it arrives at your door.